Privacy & Data Protection
Welcome to the privacy policy for Patrick Spins. This page explains how we collect, use and protect your personal data when you create an account, place bets or use our site. We take your privacy seriously and aim to be clear about the information we hold, how it is used and the choices available to you.
Types of data we collect
We collect a range of information to operate your account and provide services. This includes personal data you give us, technical details from your device and transactional records of your play and payments.
Personal data
When you register or verify your account we may collect name, date of birth, postal address, email, telephone number and government ID documents for identity checks. We also store account credentials, security questions and preferences you choose.
Technical data
We log technical information such as IP address, device and browser type, operating system, language settings and general location data. This helps us secure accounts, present the site correctly and detect suspicious activity.
Transactional data
We keep records of deposits, withdrawals, bets, wins, losses, bonuses applied, payment method details and timestamps for each transaction. This information supports account management, dispute resolution and fraud prevention.
How we use your information
Your data is used to provide and improve our services, process payments, run KYC checks, handle customer support, detect and prevent fraud, and comply with legal obligations. We may also use anonymised activity data for internal reporting and product improvement.
Data protection practices
We protect information using technical and organisational measures such as encryption, secure servers, access controls and regular staff training. Access to personal data is limited to authorised personnel and trusted service providers who need it to perform their duties.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, keep you logged in, provide personalised content and measure site performance. You can manage cookie settings via your browser and adjust preferences in your account where available. Third-party analytics and advertising partners may also place cookies on our pages.
User rights
You have rights over your personal information, including the right to access, correct and request deletion of your data, as permitted by applicable law. You may also object to certain processing or request restriction of processing. Some requests may be limited where we are required to retain records for legal or regulatory reasons.
Access, correction and deletion
To exercise your rights or update your details, contact our privacy team at [email protected]. We will respond and explain any steps we need to take to verify identity before making changes.
Information sharing and third parties
We share data with service providers such as payment processors, identity verification companies, fraud-prevention services, game and platform providers, and legal or regulatory authorities when required. We only share the information necessary for each service and require partners to protect it.
Privacy policy updates
We review this policy regularly and may update it to reflect changes in our practices or legal requirements. Any material changes will be posted on the site and the latest version will apply. For questions about this policy or our practices, contact [email protected].
PatrickSpins is committed to handling your information responsibly and keeping your account secure. If you need help, our support team is available through the site.