Contact Our Team
Our support team at Patrick Spins is on hand to help with account queries, deposits, withdrawals, KYC verifications, technical issues or general feedback. If you need assistance setting deposit limits, requesting a time-out, or reporting a problem, contact PatrickSpins via live chat, email or phone. Advisers work to respond promptly and professionally, and can guide you towards safer-gambling tools or escalate account matters to our dedicated payments and VIP teams.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email for account and technical issues) |
| General enquiries | [email protected] (sales, billing and product questions) |
| Affiliate enquiries | [email protected] (programme sign-up and reports) |
| Phone | +44 20 7946 2185 (call for urgent account matters) |
| Working hours | Mon-Fri, 09:00-18:00 (responses typically within 1 business day) |
Email Assistance
Email is the preferred way to contact us for detailed requests, account-related issues or matters that need explanations or documents. Please send your message to [email protected] with a clear subject line and current contact details. Including your account ID and phone number where possible speeds up handling and helps avoid delays in resolving your request.
Send Us a Message
Response Time
Need help? Our support team aims to respond to most enquiries within one business day. Simple account and payment questions are usually handled quickly; more complex matters such as KYC checks or disputed withdrawals can take longer depending on the issue and any third-party verification required. For a faster update, please use live chat for priority assistance.
Feedback
Have thoughts on the site? We would love to hear your feedback, suggestions or ideas for improving the website. Please share any comments about usability, games, payments or promotions. Every message is read and reviewed carefully by our team. Your input helps us fix issues, improve features and shape the service for a better user experience. Thank you for helping us improve.